logo

Frequently Asked Questions

  Home  View Cart  Your Account  Login/Out
Search for a Class

Register for Classes
Fee Schedule
Equipment & Appts.
Notices
Purchase Gift Card
Policies
Follow Us
Facebook
Google+
YouTube
Kathy's Blog

Refund Policy

 

Classes:
• All refunds are subject to a $30.00 processing fee and will be given only when a written request is received by email or fax within 24 hours of the first class meeting.
• If the student attends the first class, and then requests a refund within 24 hours of the first class meeting, the pro-rated amount for the first class will also be deducted from the amount refunded.
• No refunds will be given when requests are received more than 24 hours after the first class meeting.
• Credit toward a future class (to be used within 90 days) may be granted when medical or veterinary emergencies force withdrawal from classes. (Doctor’s note may be required.)
• Payment for classes cancelled by FDTC will be refunded in full.

Private Lessons:
• Private lessons must be cancelled at least 24 hours in advance or you will be charged for the full cost of the lesson.

Ten-Minute Tickers:
• There will be no refunds issued for any reason; however, participants who are unable to attend may send someone to take his or her place.

This website and its contents are owned by Kathy Lang and Family Dog Training Center-- unless otherwise noted. Nothing from this site may be used without the written permission of Kathy Lang, Family Dog Training Center or their respective owner. © 2000-2013

PLEASE READ THIS DISCLAIMER: Kathy Lang and Family Dog Training Center have taken great measures to ensure the accuracy of the information contained on this site, however, neither can be held responsible for errors. Schedules and instructor assignments may be changed as necessary to accommodate student loads. Articles, photos and text contained on this web site are intended to be informational ONLY and do not constitute training guidance, examples or instructions.